Shipping policy

CONFY SHIPPING POLICY

Order Processing

Orders are processed before shipment. Please allow 1–3 business days for order processing.

Once your order has been processed and shipped, you will receive a shipping confirmation when tracking information is available.

Estimated Delivery Times

Estimated delivery time is generally 8–15 business days after the order has been processed.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs, local carriers, high order volume, holidays, weather, or other circumstances outside our control.

Shipping Destinations

We currently ship to selected markets including:

- Sweden
- European Union
- United States
- United Kingdom
- Australia
- New Zealand

Available shipping destinations may change over time.

Shipping Costs

The available shipping method and any applicable shipping cost will be shown clearly at checkout before you complete your purchase.

Where free shipping is available for your destination, this will also be shown at checkout.

Tracking

When tracking is available, you will receive tracking information after your order has been shipped.

Please allow some time for the tracking status to update after receiving your tracking number.

Incorrect Shipping Address

Please make sure your shipping address is complete and correct before placing your order.

If you notice an error, contact us as soon as possible at:

farhadconfy@gmail.com

We will try to update the address before fulfillment begins, but we cannot guarantee that changes can be made after an order has entered fulfillment or has been shipped.

Delayed Orders

If your order has not arrived within the expected delivery window, please check your tracking information first.

If there has been no update for an unusual amount of time, contact us at farhadconfy@gmail.com with your order number and we will investigate.

Lost or Damaged Orders

If your order arrives damaged, incorrect, or appears to have been lost in transit, please contact us as soon as possible.

Include your order number and, where relevant, clear photos of the item and packaging.

We will review the issue and provide an appropriate solution.

Customs, Taxes and Import Charges

Depending on your destination, local taxes, customs duties, or import charges may apply.

Any charges that are not collected at checkout may be charged by local authorities or the carrier, depending on the destination.

Contact

For shipping questions, contact:

Confy
Email: farhadconfy@gmail.com